There was a supply issue with the decanter I chose, Ray, and my order was a bit delayed. Tanessa offered me another choice of decanter, but I declined, preferring to wait indefinitely for "Ray". I'm so glad I waited it out! The decanter is gorgeous, my husband loves it, and I couldn't be more pleased! Thank you Tanessa and Tim!
These decanters make the BEST gifts! They are excellent quality and the customer service is superb!!!!!! They are beautiful also!! I have ordered 2 now!
This was a gift for my husband for our 50th anniversary. I loved the inscription and the shape of the Ray. I was so very pleased with the determination of RecEtch to get this to me before Christmas. With the supply chain issue I had my doubts but it arrived beautifully packaged and in time. I know they worked hard to get this done because they were in contact with me during the process. Highly recommend this small American business!!
First off kudos to Recetch on getting the decanter here before Christmas. I was concerned since it was on back order but they came through with flying colors! My husband was very happy with the decanter and immediately filled it with his favorite bourbon.
Ordered this for my husband and the decanter is exactly what I wanted. Quality product and the customer service was impressive. Due to shipping delays we were in constant communication about options and they made sure it was received on time in spite of any issues. I never write a review but I was very pleased with this item and the personal touch. My husband loved the gift too